FAQs
Yes, 40ml Rx Only Avenova has a Co-Pay Card to help patients obtain the best price in conjunction with their health insurance. You may receive the Co-Pay Card from your eye doctor or by visiting our Co-Pay Card Page. Please call Avenova Customer Care (800) 890-0329 for individual support.
No, there are no known side effects associated with Avenova. However, do not use if you have sensitivities to chlorine.
Yes, Avenova can be used with all other prescription and OTC products.
NovaBay does not provide Avenova samples directly to patients. Only your eye doctor can determine if Avenova is right for you and provide you with a sample.
While not intended for use in the eye, Avenova does not sting or burn and is nontoxic.
Yes, Avenova may be used before applying and after the removal of makeup as an eyelid cleanser, however for maximum efficacy it should be applied to bare skin.
Your eye care doctor must write a prescription for a 40ml Avenova to be dispensed by a local pharmacy or one of our mail order pharmacy partners.
20ml Avenova Direct is available on Amazon and can be purchased online and shipped directly to your home.
No, there is no need to wash off Avenova after use.
Yes, many commercial insurance plans cover Avenova. You will need to check with your particular insurance provider to confirm if Avenova is covered by your plan. Avenova is not covered by Medicare. If your health insurance does not cover Avenova, you can purchase 20ml Avenova Direct through Amazon.
Once opened, a bottle should be used within 30 days for maximum efficacy.
Patients using Avenova have reported results in as little as two weeks.
Avenova is made through NovaBay’s proprietary, patented manufacturing process to produce the purest HOCl without bleach impurities. Other HOCl products contain bleach impurities, which can cause significant ocular sensitivity.
Avenova contains pure HOCl, which must be stored in a glass bottle to preserve the safety and efficacy of the pure HOCl. Don't be fooled by other HOCl products in plastic bottles. Pure HOCl is not compatible with plastic containers.