Shipping Information
Avenova offers FREE trackable standard shipping for all orders within the United States! Deliveries arrive in 3-5 business days. All orders are assigned a tracking number, which you will receive via email. Orders received Monday through Friday by 2pm Central will be shipped that day. All other orders will be shipped the next business day.
AVENOVA and PRN Vision Group 100% Satisfaction Guarantee
At AVENOVA and PRN Vision Group, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it for a full refund.
To request a refund, please contact our Customer Relations Department at +1.800.900.2303 or info@prnvision.com within 60 days of purchase. Please have your original receipt and order number available for refund eligibility verification. Refunds will only be issued to the original form of payment at time of purchase. AVENOVA and PRN Vision Group is not responsible for lost, late, or undelivered submissions.
This guarantee applies only to purchases made directly from PRN Vision Group and its subsidiaries. Products purchased from unauthorized sellers are not eligible for a refund through this guarantee. We reserve the right to modify or discontinue this policy, in our sole discretion, without prior notice. Refund requests may be denied if they violate applicable laws, PRN Terms and Conditions, or if fraudulent activity or abuse of this guarantee is detected.
Thank you for choosing AVENOVA and PRN Vision Group. Your satisfaction is our priority!